This article was originally published as a presentation at the AI Festival, in 2020. The talk was delivered by Mayank Gandhi*, Senior Director, Product Management and Jan Amtrup, Senior Director, Data Science at Capital One.
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We're from Capital One, and we'll talk about some challenges we face regularly from a customer service point of view, and how we’re using computer vision. It's less about what we’re doing and more about our learnings from this process. And sharing some frameworks for enterprise document management, the sorts of challenges we've faced and what we’ve learned.