Dr. Tina Manoharan, VP and Global Lead of Data/AI & Digital Innovation at Philips, gave this presentation at the Generative AI Summit Boston in 2023.

I'm super passionate about using data science and AI insights to make a difference in people's lives every single day.

Generative AI can create content that resembles human content, and this is what we’ve also been looking at in healthcare. Can generative AI be used by patients and caregivers to interact with our solutions in ways they haven't been able to do before? 

Generative AI opportunities in healthcare

Healthcare is one of the top areas where we expect a huge investment in generative AI. That's because there's a huge disease burden. Whether it's cardiology, oncology, or neurology-related, there are so many possibilities where we can all make a big difference.

If you look at the areas where generative AI is starting to come into play for healthcare, there's a lot of focus on documentation and summarization use cases and other areas like workflow automation. But what we're also looking at is whether we can build companions for patients and physicians as clinician-facing and patient-facing solutions. 

The deeper you go into clinical areas, the stricter the regulations are, so it takes time to build robust solutions.

As Dr. Robert Pearl said, ‘ChatGPT will become more important than a stethoscope in the future,’ and physicians who want to undertake high-quality practice will use ChatGPT or other similar generative AI tools now and in the near future.

But does it mean that this might become the scenario when we’re visiting GPs or physicians in the future? I hope not. I hope we're not sitting there waiting for them to see what ChatGPT has generated for them. 

At the same time, I hope that we can trust the solutions aren’t going to scare patients away.