Most ITSM tools are stuck in the past. Is yours holding you back?
Only 22% of IT decision-makers say their ITSM is truly effective. The rest are battling siloed systems, manual workflows, and tools built for another era, while demands keep climbing.
It doesn’t have to be this way.
Join top UK IT leaders for a virtual roundtable on how to modernize ITSM using AI-powered, intuitive tools like Freshworks.
This is not another webinar.
It’s a high-impact, leader-to-leader conversation designed for IT executives ready to move beyond theory and take action now.
Request your invite below:
Why join?
- Uncomplicate ITSM
Move away from bloated legacy systems. Modernize your ITSM with intuitive, AI-ready tools that are fast to deploy and easy to scale. - Turn AI into action
Pinpoint where AI can deliver immediate value, from faster resolutions to smarter automation. - Cut through complexity
Get clear, practical strategies to overcome the usual blockers like siloed data and tool fatigue. - Show rapid business impact
Build a results-driven approach that ties IT performance to real business outcomes.
Your hosts:
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Vish Mehta has deep expertise of over 8 years in the IT Service Management (ITSM) and Enterprise Service Management (ESM) sectors and is currently Staff Product Manager at Freshworks. He specialises in customer-centric product development, focusing on aligning solutions with client needs to enhance service delivery.
