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# Transforming the enterprise: Moving past chat to core workflow redesign
- URL: https://www.aiacceleratorinstitute.com/transforming-the-enterprise-moving-past-chat-to-core-workflow-redesign/
- Published: 2026-02-11T17:46:10.000Z
- Updated: 2026-07-07T07:55:54.000Z
- Description: OnDemand session from OpenAI
- Author: AIAI

Most government agencies treat AI like a new piece of software. **Katrina Mulligan**, Head of National Security Partnerships at **OpenAI**, argues they should be treating it like a revolution in mission delivery.

In this high-stakes session, Katrina breaks down why "small pilots" are no longer enough and how the public sector can move toward true **autonomous enterprise** workflows.

### 💡 The headline impact:

Imagine a world where a single government process is optimized by **125 million hours** annually. Katrina walks through a real-world case study from the **department of the army**, demonstrating how AI can automate 500 hours of manual work per contract across 250,000 annual contracts. 

### 🗝️ Key takeaways:

- **The "dual approach":** Why you need bottom-up productivity tools *and* top-down transformation of 3–5 core workflows.
- **Mission-first development:** Why the "mission owners" (not just the IT department) must hold the keys to the solution.
- **The compliance hurdle:** Navigating FedRAMP and security without stifling innovation.
- **Change management:** How to train and lead a workforce through the transition from manual labor to AI-augmented judgment.

### 🚀 Why you should watch:

The future of government operations isn't about adding AI - it’s about redesigning how the state functions in the age of intelligence. Whether you are in the public sector or a highly regulated industry, Katrina’s framework for enterprise transformation is the definitive roadmap.

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### Ready to go deeper?

If you find this session valuable, it’s exactly the type of high-level technical deep dive we host inside the [**AIAI Pro membership**](https://www.aiacceleratorinstitute.com/pro-membership?utm%5Fsource=ebook&utm%5Fmedium=resources&utm%5Fcampaign=data-pipeline-design-playbook-2026).

Pro members don't just get the playbooks - they get the implementation secrets from engineers at places like **OpenAI, Meta, and Nvidia** who are actually building these redesigned workflows at scale.

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